On the following sub menus examples of the following forms are shown:
New Customer Flow Chart
On the next sub menu is a Flow Chart showing the steps necessary in setting up a new Garment customer, and the people responsible for carrying out each step.
Order Change Form (OCF)
The purpose of the form is to present all data relevant for all types of garment
transactions with an existing or new customer, including starting a new account,
increasing or decreasing stock, adding or quitting wearers and all other changes that
occur with a clients service.
New Monogram Order Forms
The new monogram order form is used by the sales department when ordering either
company or name logo samples or when ordering company or name logos for new
customers.The form is completed and is to be sent to the National Textile Centre
National Textile Centre Internal Charge Form
When a new garment or monogram transaction is actioned by an Order Change Form by the National Textile Centre, an internal charge form is generated by NTC to cover the product purchase and the transaction costs incurred. This includes labour costs and the
cost of freight to the relevant state.
New Sales Starter Kit
When a new account is installed a new sales starter kit is issued. The details in this information
pack cover branch contact names and numbers, explanation of the service being provided,
some conditions of trading and invoicing.
Rental Information Sheets
The two forms shown describe the week to week Garment delivery service and are ideal to be placed on a client notice board or displayed in the wearer change rooms, to increase awareness of the wearers responsibilities.
Invoices & Statements
One of the most common customer concerns with the textile provider is how to read invoices
and understand what they are being charged for. Additional charging within the textile
industry is common and can include environmental and associated charges. Australian
Uniform Service provides a transparent charge process where all normal product rental
charges are incorporated within the unit price.
For an explanation on how to read our statements and invoices it is best to contact