AUS Sales Manual
  • Welcome
    • Welcome
    • Introduction
    • Our People
    • Our Vision
    • Welcome Section Questions
  • Our Services
    • Our Services - Summary
    • Garment Rental Services >
      • Garment Rental Services
      • Garment Dispensers
      • Garment Tracking
      • Garment Rental Benefits
      • Our Service Brochure
    • Mat Rental Services >
      • Mat Rental Services
      • Safety Message Mat Service
      • Anti Fatigue Mats
      • Ultraflow Mats
      • Corporate Logo Mats
      • Our Service Brochure
    • Cotton Cabinet Towel Sevices >
      • Cotton Cabinet Towel Sevices
      • Washroom Hygiene
      • Cotton Towels v Air Dryers
      • Cotton Towel v Paper Towels
      • Cotton Towel Benefits Summary
      • Our Service Brochure
    • Reusable Wipe Service >
      • Reusable Wipe Service
      • Our Service Brochure
    • Hand & Shower Towel, Tea Towel & Apron Service
    • Plans
    • Textle Characteristics
    • The Laundry Process
    • Our Service Section Questions
  • Sales Training
    • Job Description
    • Induction Wk 1
    • Induction Wk 2
    • Induction Wk 3
    • Induction Wk 4
    • Induction Quiz
    • Training Topics/Links
    • Sales Training Section Questions
  • The Sale
    • Quoting >
      • AUS Information Memo
      • Customer Information Survey
      • Prospect Form
      • AUS Wearer Opinion Survey
      • Top 39 Survey
      • AUS Quoting Samples
    • Pricing >
      • AUS Garment Service Price List
      • AUS Direct Exchange Price List
    • Profit Modeling >
      • Delayed Exchange Profitability Model
      • Direct Exchange Profitability Model
    • Sales Reporting >
      • AUS Daily Activity Record
      • AUS Weekly Activity Report (WAR)
      • AUS Sales Forecast Report
      • AUS Sales Performax
      • AUS Sales Action Plans
      • AUS Net New Business Report
      • AUS Sales Commission
    • Letter & Form Protocol
    • Contracts >
      • AUS Standard Service Agreement
      • AUS Service Agreement (70% Min Presentaton)
      • AUS 12/24 Month Sevice Agreement
      • AUS Service Agreement with CPI clause
      • AUS Corporate Buy Back
      • AUS Application for Credit
    • The Sales Section Questions
  • Internal Forms
    • New Order Flow Chart
    • AUS Order Change Form (OCF)
    • Monogram Procedure
    • National Textile Centre Billing Procedure
    • AUS Customer Information Pack
    • AUS Client Rental Information
    • Billing
    • Internal Forms Section Questions
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                      AUS Internal Forms

On the following sub menus examples of the following forms are shown:
 

New Customer Flow Chart
On the next sub menu is a Flow Chart showing the steps necessary in setting up a new Garment customer, and the people responsible for carrying out each step.


Order Change Form (OCF)

The purpose of the form is to present all data relevant for all types of garment
transactions with an existing or new customer, including starting a new account,
increasing or decreasing stock, adding or quitting wearers and all other changes that
occur with a clients service.


New Monogram Order Forms

The new monogram order form is used by the sales department when ordering either
company or name logo samples or when ordering company or name logos for new 
customers.The form is completed and is to be sent to the National Textile Centre

National Textile Centre Internal Charge Form

When a new garment or monogram transaction is actioned by an Order Change Form by the National Textile Centre, an internal charge form is generated by NTC to cover the product purchase and the transaction costs incurred. This includes labour costs and the 
cost of freight to the relevant state.


New Sales Starter Kit 
 
When a new account is installed a new sales starter kit is issued. The details in this information 
pack cover branch contact names and numbers, explanation of the service being provided,
some conditions of trading and invoicing.


Rental Information Sheets

The two forms shown describe the week to week Garment delivery service and are ideal to be placed on a client notice board or displayed in the wearer change rooms, to increase awareness of the wearers responsibilities.

Invoices & Statements
One of the most common customer concerns with the textile provider is how to read invoices
and understand what they are being charged for. Additional charging within the textile
industry is common and can include environmental and associated charges. Australian
Uniform Service provides a transparent charge process where all normal product rental
charges are incorporated within the unit price.


For an explanation on how to read our statements and invoices it is best to contact 
administration.


 


 



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