AUS Sales Manual
  • Welcome
    • Welcome
    • Introduction
    • Our People
    • Our Vision
    • Welcome Section Questions
  • Our Services
    • Our Services - Summary
    • Garment Rental Services >
      • Garment Rental Services
      • Garment Dispensers
      • Garment Tracking
      • Garment Rental Benefits
      • Our Service Brochure
    • Mat Rental Services >
      • Mat Rental Services
      • Safety Message Mat Service
      • Anti Fatigue Mats
      • Ultraflow Mats
      • Corporate Logo Mats
      • Our Service Brochure
    • Cotton Cabinet Towel Sevices >
      • Cotton Cabinet Towel Sevices
      • Washroom Hygiene
      • Cotton Towels v Air Dryers
      • Cotton Towel v Paper Towels
      • Cotton Towel Benefits Summary
      • Our Service Brochure
    • Reusable Wipe Service >
      • Reusable Wipe Service
      • Our Service Brochure
    • Hand & Shower Towel, Tea Towel & Apron Service
    • Plans
    • Textle Characteristics
    • The Laundry Process
    • Our Service Section Questions
  • Sales Training
    • Job Description
    • Induction Wk 1
    • Induction Wk 2
    • Induction Wk 3
    • Induction Wk 4
    • Induction Quiz
    • Training Topics/Links
    • Sales Training Section Questions
  • The Sale
    • Quoting >
      • AUS Information Memo
      • Customer Information Survey
      • Prospect Form
      • AUS Wearer Opinion Survey
      • Top 39 Survey
      • AUS Quoting Samples
    • Pricing >
      • AUS Garment Service Price List
      • AUS Direct Exchange Price List
    • Profit Modeling >
      • Delayed Exchange Profitability Model
      • Direct Exchange Profitability Model
    • Sales Reporting >
      • AUS Daily Activity Record
      • AUS Weekly Activity Report (WAR)
      • AUS Sales Forecast Report
      • AUS Sales Performax
      • AUS Sales Action Plans
      • AUS Net New Business Report
      • AUS Sales Commission
    • Letter & Form Protocol
    • Contracts >
      • AUS Standard Service Agreement
      • AUS Service Agreement (70% Min Presentaton)
      • AUS 12/24 Month Sevice Agreement
      • AUS Service Agreement with CPI clause
      • AUS Corporate Buy Back
      • AUS Application for Credit
    • The Sales Section Questions
  • Internal Forms
    • New Order Flow Chart
    • AUS Order Change Form (OCF)
    • Monogram Procedure
    • National Textile Centre Billing Procedure
    • AUS Customer Information Pack
    • AUS Client Rental Information
    • Billing
    • Internal Forms Section Questions
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AUS Service Agreements (Contracts)




All new customers to AUS must be signed on a binding Service Agreement ( Contract )  that includes the following minimal requirements.


· Contract duration

· Payment Terms

· Lost stock & damaged charges

AUS Standard Service Agreement

The AUS standard Service Agreement is the normal contract used for most rental customers.


It has a contract duration term of 36 months and is the minimum term signed for new garment
customers.  


AUS Standard Contract.docx

AUS Service Agreement with 70% minimum presentation clause


The AUS Service Agreement  with a 70% minimum presentation clause, is utilised for food industry
accounts who meet the following criteria
:

· Majority of size only garments

· Seasonal business

· Standard food Industry garments

· Rail systems with soiled lockers only


AUS 12/24 Month Service Agreement

The AUS 12/24 month Service Agreement is used specifically for Direct exchange only customers
who will not sign a 36 month contract.


It has much the same terms as the 36 month contract.

AUS 12 Mths Contract.docx

AUS Service Agreement with CPI Clause


The AUS Service Agreement with a CPI clause, is the same as the AUS standard Service agreement
except it replaces the price increase clause with a CPI increase clause.


AUS Contract with CPI Clause.docx


AUS Corporate Buy Back

The AUS Corporate Buy Back clause is to be used for most rental products that are purchased specifically
for the customers own needs. It stipulates that should the customer cease business with AUS they will 
purchase back all non-standard products, including all stock held in store from AUS at an agreed rate

AUS Application for Credit 

With all Service Agreements an AUS application for credit must be completed by the customer prior to any 
account being activated.


Credit Application V2014.doc

NB: Refer to sub menus for examples of these documents







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